Embroidered Vichitra Silk Kurta Set with Palazzo & Net Dupatta

1. Shipping Methods

We offer a range of shipping options to meet your needs. Shipping methods and associated costs will be displayed at checkout.

2. Processing Time

Orders are typically processed within 3 to 7 business days of purchase. Please note that processing times may vary during peak seasons or promotions.

3. Shipping Time

Orders are typically Delivery within 5 to 7 business days of purchase. Please note that Delivery times may vary during peak seasons or promotions.

4. Tracking

Once your order is shipped, you will receive a tracking number via email to monitor the progress of your shipment.

5. Shipping Fees

Shipping fees are based on the chosen shipping method, the weight of the package, and the destination. These fees will be displayed at checkout before you complete your purchase.

6. Order Status Updates

You will receive email notifications at key stages of your order, including confirmation, shipment, and delivery.

At Clothiv, we strive to ensure your complete satisfaction with every purchase. Please take a moment to review our return and exchange policy below:

Return Policy:

1. If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at support@clothiv.com mentioning your Order ID.
2. Requests for exchange must be made within 2 days of receiving your item in case the product is damaged.
3. It is compulsory to record a video while opening your parcel as proof of its condition. Without an unboxing video, claims for damaged or defective products will not be accepted.
4. In case due to certain circumstances after raising the return request within 48 hours you are unable to return the shipment within the time frame no  refund would be made. Only credit note would be given.
5. When you return the product to the courier guy, it is mandatory to take a receipt ( physical or through message). In case of lost shipment we will need the proof of return by you.
6. Refund would be processed within 2 days after the product is received back to our warehouse.
7. Return fee of ₹100 applies
8. Deduct up to ₹150 for forward shipping charges from the refund, amount varies by weight and shipment.
9. Reverse pickup by Clothiv incurs a charge of ₹150-₹250. Price varies based on weight and shipment amount.